How do I return an item?

Due to the nature of our products, we have a strict no return or exchange policy.
Please read the following policy carefully before making a purchase as our policy have changed. Any additional inquiries, please email customer service.

  • No returns on all items. Approved exchanges allowed within 14 days from date of purchase (contact customer service for approval, all shipping fees for exchanges are responsibly of the purchaser).
  • Please check all items in shopping cart before placing order. Orders cannot be edited after it is placed. Upon receipt, double-check all items against invoice. If there is an error with your order, please contact customer service within 1 business day of receipt.
  • Email: order(at)eacustore(dot)com
  • Text: 626.538.7656 (M-F 10am-4pm) *please allow up to 1 business day for reply